Return & Refund

Effective Date: November 2025
Company: Sintoro Codie Tech (OPC) Private Limited

At Sintoro Codie Tech, we strive to provide exceptional digital and IT consulting services. As a service-based company, our return and refund policy is structured to ensure fairness and transparency.

1. Project Cancellations

• Cancellations are accepted only before project initiation or resource allocation.

• Once work has commenced (planning, development, or deployment), refunds are not applicable.

2. Refund Eligibility

Refunds are considered only in the following cases:

• Duplicate payment due to a technical error.

• Non-delivery of agreed services due to unforeseen internal circumstances.

Approved refunds will be processed within 10–15 working days through the original mode of payment.

3. Non-Refundable Services

• Domain registration, hosting, and third-party software licenses.

• Completed project milestones or services already delivered.

• Digital marketing campaigns after launch.

4. Dispute Resolution

In case of disputes, clients are encouraged to contact our team for resolution before initiating any claim.

All refund-related queries must be sent to sintorocodietech625@gmail.com

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